Refund and Returns Policy

Overview

Our refund and return policy is valid for 30 days from the date of purchase. If more than 30 days have passed, we’re unable to offer a full refund or exchange.

To be eligible for a return, items must be unused, in the same condition as received, and in their original packaging.

Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

  • Perishable goods (such as food, flowers, newspapers, or magazines)

  • Intimate or sanitary products

  • Hazardous materials or flammable liquids and gases

Additional non-returnable items include:

  • Gift cards

  • Downloadable or digital products

  • Select health and personal care items

To process a return, a receipt or proof of purchase is required.
Please do not send items directly back to the manufacturer.

Partial Refunds

In some cases, only partial refunds may be granted, such as:

  • Books with noticeable signs of use

  • Opened CDs, DVDs, software, video games, or other media

  • Items not in original condition, damaged, or missing parts not due to our error

  • Items returned after the 30-day return window

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original payment method within a specified number of business days, depending on your payment provider.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Recheck your bank or card statement.

  2. Contact your credit card company, as processing times may vary.

  3. Contact your bank, as refunds can take additional time to post.

If you’ve completed these steps and still haven’t received your refund, please contact us at:
📧 support@stationeryoffers.today

Sale Items

Only regular-priced items are eligible for refunds.
Items purchased on sale or at a discounted price are non-refundable.

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange for the same item, please contact us at:
📧 support@stationeryoffers.today

We will provide you with return instructions and the appropriate mailing address.

Gifts

If an item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of the returned item once it is received.

If the item was not marked as a gift or was shipped to the purchaser first, the refund will be issued to the original buyer, who will be notified of the return.

Return Shipping

You are responsible for covering the shipping costs for returning your item.
Shipping fees are non-refundable, and return shipping costs may be deducted from your refund where applicable.

Delivery times for exchanged items may vary depending on your location. For higher-value returns, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Need Help?

If you have any questions regarding refunds, returns, or exchanges, please contact us at:
📧 support@stationeryoffers.today